Chapter 11: CHAPTER 11: Modeling Business Processes

Learning Objectives

By the end of this chapter, you'll be able to:

Explain the purpose of business network diagrams in Business Architecture
Construct business network diagrams showing flows between participants
Build workflow diagrams showing process steps and decisions
Identify interoperability requirements from process models
Connect process models to technology architecture requirements

Key Concepts

ArchiMate ConnectionThe problemExampleWhy it's wrongThe fixWorkflow DiagramsHigh-levelFlowsProcess modelsBusiness Network Diagrams (BNDs)Integration requirementsInteroperability needs

Self-Assessment

0/6 completed

Before moving to the next chapter, ensure you can:

Explain when to use BND vs. workflow diagramIdentify nodes and flows for a business networkDraw a BND showing participants and exchangesBuild a workflow with activities, decisions, and swimlanesDerive integration requirements from process modelsConnect process models to technology architecture needs

Reflection Questions

Apply these concepts to your own context:

1. Think about a process in your organization. Who are all the participants? What flows between them?

2. Are handoffs in your organization's processes clearly defined? Where do delays or errors commonly occur?

3. If you mapped your organization's external integrations as a BND, what would it reveal about dependencies?