Chapter 7: Building and Sustaining Reference Models

There is a moment that most transformation narratives skip. It is not the crisis, or the breakthrough. It is the morning after. Someone asks: "Who maintains this?" It is not a glamorous question, but it determines whether everything the organization built persists or decays. This chapter teaches you the minimum viable governance that sustains the competitive advantage of shared vocabulary without consuming more organizational energy than it produces. The test that runs through everything: would the leadership team notice if the reference model disappeared?