Your organization has a gap between what it intends and what it delivers. This chapter names that gap, dissects the three forces making it worse, and identifies the four specific points where execution breaks down. You will follow a leadership team staring at forty-seven ideas on a whiteboard with no way to choose among them. By the end, you will understand why the problem is structural, not motivational, and why a different discipline is needed to close it.
By the end of this chapter, you'll be able to:
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