Skip to main content

mybusinessarchitect

Case Studies

The frameworks applied to real engagements, anonymised. Each one shows what was decided, what changed, and where it sits in the Design4 cycle.

Redesigning a Government Operating Model Around the Citizen, Not the Programs
Case Study

Redesigning a Government Operating Model Around the Citizen, Not the Programs

A provincial ministry redesigned its operating model from program-centric to citizen-centric. Traced through one citizen, here's what that actually looks like.

DefineDevelopDeliver

Looking for the frameworks themselves? Browse the pillar guides and templates →

The Alignment Brief

Practical business architecture insights, delivered weekly. Frameworks, case studies, and tools you can use Monday morning.

Free, weekly. Unsubscribe anytime.