Privacy Policy | mybusinessarchitect

myBusinessArchitect ("we", "our", or "us") operates the website at mybusinessarchitect.com. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information we collect

Account information

When you create an account, we collect your name and email address. This is used to authenticate you and associate your learning progress with your account.

Payment information

Payments are processed by Stripe. We do not store your card details. Stripe may collect and process payment information in accordance with their own privacy policy.

Usage data

We collect information about how you use the platform — pages visited, courses started and completed, and interactions with the AI coaching feature. This helps us improve the learning experience.

Communications

If you contact us via the contact form or email, we retain that correspondence to respond to your enquiry.

Cookies and analytics

We use Google Analytics and PostHog to understand how visitors use the site. These tools may use cookies to collect anonymised usage data. You can opt out of Google Analytics via browser extensions provided by Google.

2. How we use your information

To provide and operate the platform and your account
To track your learning progress and personalise the AI coaching experience
To process payments and manage your subscription
To send transactional emails (receipts, account confirmations, course access)
To respond to your enquiries
To improve the platform through anonymised usage analysis

We do not sell your personal data to third parties.

3. Third-party services

We use trusted third-party services to operate the platform, including for data storage and authentication, payment processing, email delivery, website analytics, hosting, and AI functionality. Each provider processes only the data necessary for their specific function and is bound by their own privacy policies.

Payments are handled by Stripe, who process your card details directly — we never store payment information on our servers. Analytics are collected in anonymised form via industry-standard tools. Our AI coaching feature is powered by a third-party AI provider; inputs you share with the coach may be processed by that provider in accordance with their data handling terms.

If you would like details of the specific sub-processors we use, contact us at hello@mybusinessarchitect.com.

4. Data retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes (such as payment records).

5. Your rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you
Correction — request that inaccurate data be corrected
Deletion — request that your data be deleted
Portability — request your data in a portable format
Objection — object to certain uses of your data

To exercise any of these rights, contact us at hello@mybusinessarchitect.com.

6. Security

We implement appropriate technical and organisational measures to protect your personal data. All data is stored using industry-standard cloud infrastructure with encryption at rest and in transit. Payment data is handled entirely by Stripe and is never stored on our servers.

7. Changes to this policy

We may update this policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

8. Contact

Questions about this policy? Contact us at hello@mybusinessarchitect.com.